These terms and conditions govern use of Ship Velocity's fulfillment services, the shipvelocity.com website, and any subdomains operated by Velocity Worldwide LLC.
By accessing the site or engaging Ship Velocity for fulfillment, storage, kitting, returns, or related logistics services, you agree to these terms.
Fulfillment service contracts are governed by a separate Master Services Agreement executed between the client and Velocity Worldwide LLC.
The MSA covers scope of services, pricing, service level agreements, insurance and liability, inventory ownership, dispute resolution, and termination.
In the event of any conflict between these website terms and the MSA, the MSA controls for engaged clients.
Website use — the shipvelocity.com website and its content are provided for informational purposes.
Content including copy, images, logos, and design elements is copyrighted by Velocity Worldwide LLC and may not be reproduced without written permission.
Automated scraping, mirroring, or systematic extraction of website content is prohibited.
Limitations of liability — Ship Velocity provides the website on an as-is basis and disclaims all warranties to the fullest extent permitted by applicable law.
For engaged clients, liability limits are governed by the executed MSA.
No informal representations made on this website constitute binding service commitments.
Governing law — these terms are governed by the laws of the State of Florida, USA.
Any disputes arising from website use are subject to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.
About Ship Velocity — a Miami-based third-party logistics partner.
Velocity Worldwide LLC operates a purpose-built fulfillment center at 8292 NW 21 ST, Doral, FL 33122, serving direct-to-consumer ecommerce brands, Amazon FBA sellers, subscription-box operators, and wholesale and retail vendors from a single 100,000-plus square-foot facility.
Coverage and reach.
Ground shipping from the Miami hub reaches roughly 90 percent of the continental United States population within two business days and 99 percent within three.
Cross-border programs into Canada, Mexico, the Caribbean, and Latin America route through the same facility.
International freight ships to 200-plus countries via UPS Worldwide, FedEx International, and DHL Express.
How we work.
Engagements are month-to-month with no long-term contracts, no storage minimums, and per-touch pricing itemized in the fee schedule.
Every account is assigned a named account manager who stays for the life of the relationship.
Onboarding a new client typically takes five to ten business days from inventory receive through pilot cutover.
Published performance standards. 99.8 percent pick-pack accuracy on a twelve-month rolling basis, 24-hour order-to-dispatch service level for orders placed before the daily cutoff, sub-one-percent short-ship rate, 99.5 percent on-time carrier hand-off, and sub-half-percent damage claims rate.
Every metric is reported to clients monthly.
Get in touch.
Prospects can request a quote at shipvelocity.com or email [email protected] for a same-business-day response with pricing, references, and an operations plan tailored to the program.