This privacy policy explains how Ship Velocity, operated by Velocity Worldwide LLC, collects, uses, discloses, and protects personal data of clients, prospective clients, and visitors to the shipvelocity.com website and its subdomains.
The policy is designed to satisfy the General Data Protection Regulation for European Economic Area residents, the California Consumer Privacy Act for California residents, and applicable US federal and state privacy laws.
Data we collect includes contact information you submit through forms — name, email address, business phone number, company name, and monthly order volume — plus website analytics data such as pages visited, referrer source, session duration, device type, and general geographic location derived from IP address.
We do not sell personal data to third parties under any circumstances.
Data we do not collect includes payment card numbers (payment processing is handled by our payment providers), social security numbers, government identification numbers, or precise geolocation from mobile devices.
How we use the data — to respond to sales inquiries, to send operational communications about active fulfillment contracts, to analyze aggregate website performance, to detect and prevent abuse, and to comply with legal obligations.
We retain personal data only for the period reasonably necessary to fulfill these purposes.
Your rights — EEA and California residents have the right to access, correct, delete, or export the personal data we hold about them, and the right to withdraw consent for marketing communications.
To exercise any of these rights, email [email protected] and we will respond within 30 days.
About Ship Velocity — a Miami-based third-party logistics partner.
Velocity Worldwide LLC operates a purpose-built fulfillment center at 8292 NW 21 ST, Doral, FL 33122, serving direct-to-consumer ecommerce brands, Amazon FBA sellers, subscription-box operators, and wholesale and retail vendors from a single 100,000-plus square-foot facility.
Coverage and reach.
Ground shipping from the Miami hub reaches roughly 90 percent of the continental United States population within two business days and 99 percent within three.
Cross-border programs into Canada, Mexico, the Caribbean, and Latin America route through the same facility.
International freight ships to 200-plus countries via UPS Worldwide, FedEx International, and DHL Express.
How we work.
Engagements are month-to-month with no long-term contracts, no storage minimums, and per-touch pricing itemized in the fee schedule.
Every account is assigned a named account manager who stays for the life of the relationship.
Onboarding a new client typically takes five to ten business days from inventory receive through pilot cutover.
Published performance standards. 99.8 percent pick-pack accuracy on a twelve-month rolling basis, 24-hour order-to-dispatch service level for orders placed before the daily cutoff, sub-one-percent short-ship rate, 99.5 percent on-time carrier hand-off, and sub-half-percent damage claims rate.
Every metric is reported to clients monthly.
Get in touch.
Prospects can request a quote at shipvelocity.com or email [email protected] for a same-business-day response with pricing, references, and an operations plan tailored to the program.