Ship Velocity specializes in subscription-box fulfillment for beauty, food, wellness, pet, and lifestyle box brands running monthly, quarterly, and one-off curated shipments.
Monthly kitting at scale.
Kit builds handle box counts from 500 to 50,000 units per shipping window.
Multiple SKU assortments per subscription tier are supported (starter tier, standard tier, premium tier).
Assortment logic is programmed once and executed reliably every month.
Sequential shipping windows.
Subscriber shipments are dispatched in waves over 5 to 10 business days to smooth carrier network capacity, reduce delivery-day clustering that overwhelms local carriers, and provide predictable inbox arrival timing for subscribers.
Ship windows are contractually committed.
Personalization.
Per-subscriber personalization including printed name cards, custom SKU selections based on subscriber preference profiles, birthday-month upgrades, and location-specific inclusions.
Personalization data flows in from your subscription platform (Recharge, Bold, Ordergroove, Subbly, Cratejoy) via API.
Peak volume handling.
Holiday months (November, December), category peaks (October for beauty, February for wellness resolutions), and new-launch surges are managed with pre-committed flex labor.
Peak-season capacity is contracted in advance so there's no surprise chargeback and no service degradation.
On-schedule dispatch guarantee.
Ship Velocity contractually commits to the monthly ship-date window.
If we miss the ship window due to our operational error, we absorb the customer credits and any downstream churn cost that results.
Returns and re-runs.
Subscription-box returns are handled by our reverse-logistics team with grading, restocking, and refurbishment per your rules.
Re-runs for subscribers who receive damaged boxes are dispatched within 48 hours.
About Ship Velocity — a Miami-based third-party logistics partner.
Velocity Worldwide LLC operates a purpose-built fulfillment center at 8292 NW 21 ST, Doral, FL 33122, serving direct-to-consumer ecommerce brands, Amazon FBA sellers, subscription-box operators, and wholesale and retail vendors from a single 100,000-plus square-foot facility.
Coverage and reach.
Ground shipping from the Miami hub reaches roughly 90 percent of the continental United States population within two business days and 99 percent within three.
Cross-border programs into Canada, Mexico, the Caribbean, and Latin America route through the same facility.
International freight ships to 200-plus countries via UPS Worldwide, FedEx International, and DHL Express.
How we work.
Engagements are month-to-month with no long-term contracts, no storage minimums, and per-touch pricing itemized in the fee schedule.
Every account is assigned a named account manager who stays for the life of the relationship.
Onboarding a new client typically takes five to ten business days from inventory receive through pilot cutover.
Published performance standards. 99.8 percent pick-pack accuracy on a twelve-month rolling basis, 24-hour order-to-dispatch service level for orders placed before the daily cutoff, sub-one-percent short-ship rate, 99.5 percent on-time carrier hand-off, and sub-half-percent damage claims rate.
Every metric is reported to clients monthly.
Get in touch.
Prospects can request a quote at shipvelocity.com or email [email protected] for a same-business-day response with pricing, references, and an operations plan tailored to the program.