The most common growth cap on a direct-to-consumer brand is not marketing budget, product-market fit, or channel diversification.
It is the physical operation.
A founder personally packing orders at 500 a month is a founder who cannot personally do sales at 5,000 a month.
Outsourcing fulfillment is a founder-time decision, not a scale decision.
Three signals mean it is time to outsource.
Signal one — a founder or team member is packing more than five hours a week.
Signal two — inventory is consuming workspace or living space.
Signal three — a customer promise has already been missed because of physical operations.
The economics work at day one.
At 500 orders a month a competent 3PL charges roughly $2,500 to $4,000 all-in including pick-pack, packaging, storage, and outbound postage.
An equivalent in-house operation requires a warehouse lease of $1,500 to $3,000, part-time labor of $1,800 to $2,500, packaging supplies of $200 to $400, shipping software, carrier pickup fees, and equipment — typically $4,000 to $6,500 with a capacity ceiling below one shift.
The right things to outsource are physical: receiving, storage, pick, pack, ship, returns, kitting, subscription assembly, and Amazon FBA prep.
The right things to keep in-house are brand and product decisions.
Contract structure matters.
Month-to-month engagement, itemized per-touch pricing, and a defined exit process are the three non-negotiables for a scaling brand.
A partner who insists on multi-year terms is a partner betting your growth will make renegotiation harder.
Ship Velocity onboards new brands in 5 to 10 business days, month-to-month, with itemized per-touch pricing.
Programs from 500 to 100,000+ orders per month across beauty, food and beverage, wellness, pet, and lifestyle.
About Ship Velocity — a Miami-based third-party logistics partner.
Velocity Worldwide LLC operates a purpose-built fulfillment center at 8292 NW 21 ST, Doral, FL 33122, serving direct-to-consumer ecommerce brands, Amazon FBA sellers, subscription-box operators, and wholesale and retail vendors from a single 100,000-plus square-foot facility.
Coverage and reach.
Ground shipping from the Miami hub reaches roughly 90 percent of the continental United States population within two business days and 99 percent within three.
Cross-border programs into Canada, Mexico, the Caribbean, and Latin America route through the same facility.
International freight ships to 200-plus countries via UPS Worldwide, FedEx International, and DHL Express.
How we work.
Engagements are month-to-month with no long-term contracts, no storage minimums, and per-touch pricing itemized in the fee schedule.
Every account is assigned a named account manager who stays for the life of the relationship.
Onboarding a new client typically takes five to ten business days from inventory receive through pilot cutover.
Published performance standards. 99.8 percent pick-pack accuracy on a twelve-month rolling basis, 24-hour order-to-dispatch service level for orders placed before the daily cutoff, sub-one-percent short-ship rate, 99.5 percent on-time carrier hand-off, and sub-half-percent damage claims rate.
Every metric is reported to clients monthly.
Get in touch.
Prospects can request a quote at shipvelocity.com or email [email protected] for a same-business-day response with pricing, references, and an operations plan tailored to the program.